Video Tutorials

ROES Training Videos

The ROES software is very intuitive, however you may shorten the learning curve considerably if you invest a small amount of time watching a few of our video tutorials.

Training, Tips and Tricks

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How to design and order layflat books.

A brief tutorial that takes you through the basic steps of designing an 8 pg/16 sides layflat book.

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Design an Album

Design an album, from start-to-finish, in less than 15 minutes. Good planning and design procecedures are discussed along with use of the Pager feature to create templates and custom page designs.

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How to Order an Accordion Mini Book

This tutorial gives tips, instruction and a few things to avoid when ordering Accordion Mini Books from Meridian Professional Imaging.

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Full image in an 8x10_print.

Deals with a problem new photographers sometime have difficulty understanding — aspect ratio. How to make the full image from the camera all fit in an 8×10 print.

Trouble Shooting and Tech Support

Unable to Launch Application

This video outlines how to remedy the situation where the desktop shortcut has been corrupted and will result in the Java error “Unable to Launch Application” when used instead of loading the ROES client normally.

Missing Meridian Shortcut

This video outlines how to remedy the situation where the desktop “Meridian” shortcut is missing despite ROES having been installed previously.

Missing “Options Palette”

This video outlines how to remedy the situation where the options palette is missing.

Installing Roes

This video outlines how to install the ROES client on a system for the first time.

Installing Java

This video outlines how to successfully install Java on a computer currently lacking a Java runtime.

Remove “First Order” Screen

This video outlines what the first order screen really is and why it is present every time the ROES client is launched instead of just the very first time a customer attempts to place an order.

Incomplete Customer Information

This video outlines the problem of attempting to place an order without having completed the “County” field in the customer information screen of the ROES client as well as explaining why it is required.

“Complete Order” Button Missing

This video outlines how to remedy the situation where the “Complete Order” button appears to be missing in the order review screen of the ROES client.


“Add to Order” Button Missing

This video outlines how to remedy the situation where the “Add to Order” button appears to be missing in the ROES client.

Changing a Drive Letter

Changing the drive letter of an external disk is vital if a ROES order is to be compatible across multiple systems.

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ROES Troubleshooting – Missing Sizes Palette

This video outlines how to remedy the situation where the options palette is missing.

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